Frequently asked questions

For Enterprise plans, Mouseflow provides the option to enforce SSO (Single Server Sign-On) for all users under an account. In addition, two-factor authentication can optionally be enforced for all users with access to your account.

All Personal Identifiable Information (“PII”) is masked prior to being collected by Mouseflow. Mouseflow does not need PII to provide valuable website analytics.

As Mouseflow does not collect any Personal Identifiable Information it’s not a requirement under the GDPR to enter into a DPA. However, Mouseflow does offer a DPA for customers who are looking to ensure a data processor relationship with Mouseflow. You can find and digitally sign the DPA from here.